Sales and Refunds

Returns

Maximum 28 calendar days to return an item from the date received.

To be eligible for a return, the item must be unused and in the same condition received.

The item must be in the original packaging.

The item must have the receipt or proof of purchase.


Refunds

Once in receipt of the item, the material will be will be inspected and the customer notified that the materials have been returned.

The customer will be notified on the status of the refund after inspection of material.

If the return is approved, a refund will be instated to the customer account (or original method of payment if different).


Shipping

The customer will be responsible for paying the shipping cost for return and initial delivery of material. This cost will be deducted from the refund value.


Restocking

All materials will be subject to a 30% restocking fee. This cost will be deducted from the refund value.

Please note all returns are at the discretion of Cellecta Limited