Richard Pascoe – Technical Administrator Trainee
Roles and Responsibilities
I work in the sales and technical office in South Wales; I have been with Cellecta since September 2014. I am currently training to be a technical administrator which involves dealing with customers and their technical issues. I am learning to advise customers on our products and try and solve any issues they may have in regards to structural issues or any other product enquiry they may have. My responsibilities include dealing with customer enquiries, liaising with colleagues and ultimately providing excellent customer service. I am also training with our TETRIS Manager to learn how to do take offs drawings for customers and learn how to process TETRIS orders.
Working for Cellecta
As I have recently joined Cellecta, I enjoy the environment and people I work with, who are always happy to help me learn. I also enjoy the fact that I am always learning something new and this gives me wider knowledge to be comfortable in my role within Cellecta. I find working for Cellecta gives me a great work /life balance, which allows me to plan how to spend my time off more productively.
In my spare time, I enjoy taking day trips with my partner and her two children. I like to watch my partner’s son play rugby for our local team; I also play football for a team that my friends and I created. To relax, I like to watch football and rugby and I am also addicted to game of thrones, and sons of anarchy!